Frequently asked questions

Quick answers to your questions

What is matcha?

Matcha is a type of powdered green tea made from tea leaves (Camellia sinensis) that are specially cultivated in the shade, increasing their chlorophyll and amino acid content, particularly L-theanine. After harvesting, the leaves are dried and slowly ground into a very fine powder. Unlike other infusions, with matcha, the entire leaf is consumed, enhancing its nutritional benefits

How does matcha differ from traditional green tea?

Unlike traditional green tea, which is steeped and then discarded, matcha is consumed entirely in powder form, meaning all its nutrients are ingested. Additionally, matcha is cultivated using special shading techniques, has a higher concentration of antioxidants, and offers a more intense, umami, and smooth flavor.

How does matcha differ from mulberry matcha?

Matcha comes from green tea leaves, while mulberry matcha is made from mulberry leaves (Morus alba). Although visually similar, mulberry matcha is caffeine-free and has a milder, sweeter flavor profile. It's ideal for those seeking a natural, caffeine-free alternative, such as pregnant women or children.

What makes Fine Nipona's matcha special?

Fine Nipona's matcha is special because it comes from Japanese producers with ancestral traditions. The entire product selection process is carried out by Japanese individuals directly involved in the company to ensure authenticity. Moreover, the product is finished and packaged directly at the matcha producer's facilities in Japan, guaranteeing its freshness and purity, without subsequent handling, unlike other products imported in bulk that may not have undergone proper handling.

Does mulberry matcha contain caffeine?

No, mulberry matcha does not contain caffeine. Since it's made from mulberry leaves and not tea plants, it's completely free of stimulants, making it a safe option for those wishing to avoid caffeine.

Is there a matcha suitable for pregnant women or children?

Yes. Fine Nipona's mulberry matcha is an excellent alternative for pregnant women or children, as it's caffeine-free and contains beneficial nutrients like iron, calcium, and antioxidants. It can also be a good choice for individuals sensitive to caffeine.

What health benefits does matcha offer?

Matcha is rich in antioxidants, especially catechins like EGCG, which help combat cellular damage/aging. It also promotes concentration and calmness due to L-theanine, improves metabolism, regulates blood sugar, and provides essential vitamins and minerals, leading to a strengthened immune and anti-inflammatory system.

What's the difference between ceremonial and culinary matcha?

Ceremonial matcha is made from the youngest and highest quality leaves, has a smoother flavor with some sweet notes, although the highest ceremonial grades also present well-balanced bitterness. It's intended to be consumed alone, with water. Culinary matcha, on the other hand, has a stronger, more aggressive, and excessively bitter flavor; however, this bitterness is unbalanced and entirely off. It's not a quality matcha, which is why it's used for cooking and baking recipes where it's easy to adulterate with other ingredients. Many of the matchas served with milk in cafes and restaurants today are culinary, so it's necessary to be cautious and always ask to ensure you're consuming what you expect.

How do you properly prepare a cup of matcha?

To prepare a traditional cup of matcha:Add 2 grams of matcha (approximately 1-2 teaspoons) into a bowl.Add about 60 ml of hot water (not boiling, ideally at 80°C).Whisk with a bamboo whisk (chasen) in an "M" or "W" shape until a light foam forms on the surface.Enjoy! 

Is matcha healthy when combined with milk?

Yes, matcha remains healthy when combined with plant-based or animal milk. While some antioxidants may reduce their bioavailability when mixed with certain types of milk, the benefits remain considerable. Milk without additives is an ideal option to maintain the healthy profile. The benefits are latent in ceremonial matchas. In the case of culinary ones, the healthy properties don't disappear entirely, but the added sugar makes the flavors simply more pronounced. It's true that culinary matchas are more sensitive to flavor changes when fused with many other ingredients, making them more practical for cooking.

Can I use ceremonial matcha in cooking or baking recipes?

Yes, although it's not always the most recommended. Ceremonial matcha is more expensive and delicate, so many consumers prefer to reserve it for preparations where it's consumed alone, as is the case with SS1 from Fine Nipona. For cooking and baking, it's preferable to use culinary matcha, which retains its flavor when mixed with other ingredients. However, it shouldn't be forgotten that ceremonial matchas contain a higher content of healthy properties, and if they're used in cooking while maintaining the flavors, it'll still be the best of all options.

What's the best time of day to drink matcha?

Morning or early afternoon are the best times to drink matcha, especially due to its caffeine content and its ability to improve concentration and energy without causing nervousness. However, in the case of mulberry matcha, although it can be used at any time of day and even before bedtime, the best times are before meals, as its effects can multiply.

Is a matcha package better than a single-dose package?

Both presentations have their advantages. The traditional package allows adjusting the amount used and is usually more economical per gram. Single doses, on the other hand, offer convenience, prevent contact with air, and ensure freshness with each use. For those who travel frequently, single doses can be ideal. Otherwise, packages are infinitely more practical.

Is matcha suitable for vegans and celiacs?

Yes, pure matcha is naturally suitable for both vegans and celiacs, provided it doesn't contain additives. Fine Nipona's matcha meets this standard, being composed solely of 100% pure Japanese green tea. The same applies to mulberry matcha.

How should I store matcha to maintain its freshness?

Matcha should be stored in a cool, dry place away from sunlight. It's ideal to keep it in its original airtight container or in an opaque, airtight container, and refrigerate it if consumed slowly. Once opened, it's recommended to consume it within 4 months, although the expiration date remains between 12 to 18 months.

Where does matcha come from?

Authentic matcha comes from Japan, especially from regions like Uji, Nishio, and Shizuoka, known for their ancestral tradition in producing high-quality green tea. However, in the case of Fine Nipona, it's made directly in the only areas with organic certification. For matcha, it's in the mountains of Kagoshima. For mulberry matcha, it's cultivated in the mountains of Shimane.

What flavor do matcha and mulberry matcha have?

Matcha has an intense, vegetal flavor with umami notes and sometimes a hint of sweetness, but this isn't a parameter to judge its quality. Ceremonial matcha should have a well-balanced bitterness.

What is the shelf life of matcha once opened?

Once opened, it is recommended to consume matcha within 3 to 4 months to ensure its freshness and antioxidant properties. When properly stored (airtightly sealed and refrigerated), it can stay in good condition for up to 6 months. If the package remains unopened, refer to the expiration date shown on the container, which can range from 12 to 18 months.

Does mulberry matcha offer the same benefits as traditional matcha?

Although they share antioxidant and nutritional benefits, traditional matcha has a higher concentration of L-theanine and caffeine, which stimulate focus and energy. On the other hand, mulberry matcha provides digestive benefits and is rich in iron and calcium, making it a gentle, caffeine-free alternative. They have similar capacities, but each one has a more defined specialization.

How much caffeine does matcha contain compared to coffee?

One cup of matcha (2 grams) contains approximately 60–75 mg of caffeine, while a cup of coffee contains between 80–100 mg. The caffeine in matcha is released more slowly thanks to the L-theanine, providing sustained energy without spikes or crashes.

Is it safe to consume matcha every day? And mulberry matcha?

Yes, consuming matcha daily is safe and can be beneficial as part of a balanced diet. However, due to its caffeine content, moderation is recommended for sensitive individuals. Since mulberry matcha contains no caffeine, it can be consumed daily without any issues.

Does matcha help with weight loss or metabolism?

Yes, several studies suggest that matcha helps speed up metabolism and promote fat burning, especially when combined with physical activity. It also helps control appetite and improve digestion. Mulberry matcha should be consumed before each meal to enhance its effectiveness.

Return Policy – Fine Nipona

At Fine Nipona, we take great care in offering only the finest, authentically sourced products. If for any reason you are not fully satisfied with your purchase, you may request a return under the terms outlined below.

Return window

You have 14 calendar days from the date of delivery to initiate a return.Unfortunately, if more than 14 days have passed, we won’t be able to offer a refund or exchange.

Return conditions

To be eligible for a return, the product must meet the following conditions:It must be unused and unopened.It must be in the same condition as when it was delivered.It must be returned in its original packaging and undamaged.A return handling fee of €4.95 will apply and be deducted from your refund.Shipping fees from the original order are non-refundable.

Refunds

Once we receive your returned item at our facility and verify that it meets the return conditions, we will send you an email confirming its receipt and the outcome of the inspection.If approved, your refund will be processed and automatically issued to the original payment method. Please note that the time it takes for the refund to appear may vary depending on your bank or credit card issuer.

Delayed or missing refunds

If you haven’t received your refund yet, we recommend the following steps: Check your bank account again.Contact your credit card provider, as it may take a few days for the refund to post.Contact your bank to check the transaction status.If you’ve followed these steps and still haven’t received your refund, please email us at: hola@finenipona.com

Sale items

Only regularly priced items are eligible for refunds.Unfortunately, sale or promotional items cannot be refunded.

Exchanges

We only replace items that are defective or damaged during delivery.If you need to exchange a product for the same one, please contact us at hola@finenipona.com, stating your order number and reason.Products must be shipped to the following address:Jaume Villanueva 3 – 2B, Esc 2, 07007, Palma de Mallorca, Baleares, Spain

Gifts

If the item was marked as a gift and shipped directly to you, you’ll receive a gift credit for the value of the return. Once the returned product is received and approved, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift or the order was sent to the buyer for later delivery, we will issue the refund to the original purchaser, who will be informed of the return.

Shipping costs

Customers are responsible for the shipping costs of returning items. These costs are non-refundable and will be deducted from your refund, if applicable.Original shipping charges are also non-refundable.Delivery times for replacement items may vary depending on your location.

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